Pre-Planned Maintenance (PPM)
Home » Case Studies » Caffè Nero PPM
Caffè Nero – Ongoing Air Conditioning Support
Oxford Air Conditioning works regularly with Caffè Nero, providing ongoing air conditioning support across their café estate. Our role includes a combination of reactive works, planned maintenance, installations, and surveys, delivered within live trading environments.
The Requirement
Caffè Nero requires a reliable air conditioning partner capable of supporting a busy, nationwide estate. Works often need to be carried out while cafés remain operational, with minimal disruption to customers and staff. Consistency, responsiveness, and compliance are key requirements across all sites.
Our Ongoing Support
We provide a flexible, end-to-end service to support both day-to-day operations and longer-term estate requirements. Our engineers are experienced in working within occupied spaces and around trading hours, ensuring works are completed efficiently and safely.
Oxford Air Conditioning have always delivered exceptional results for all our refrigeration and HVAC needs. We are grateful for their partnership as we continue to evolve Caffè Nero’s estate.
John Taylor, Caffè Nero
Types of Works Carried Out
Reactive Repairs & Fault Fixes
We attend sites to diagnose and resolve faults as they arise, carrying out repairs to restore systems to full operation. This reactive support helps minimise downtime and maintain comfortable conditions across cafés.
Air Conditioning Installations
We undertake new and replacement installations to support new openings, refurbishments, and system upgrades. Each installation is planned to suit the specific site while maintaining consistent standards across the wider estate.
Planned Preventative Maintenance (PPM)
Regular PPM visits are carried out to inspect, test, and service systems. These visits help identify potential issues early, reduce the risk of breakdowns, and ensure systems continue to operate efficiently and in line with requirements.
Deep Cleaning & Hygiene Works
Deep cleans of air conditioning units are completed where required to improve airflow, system performance, and air quality. These works support hygiene standards in busy café environments and help extend equipment lifespan.
We’d love to hear from you. Whatever your air conditioning requirements we are here to help.
Ongoing support & long lasting relationships.
Site Surveys & Technical Assessments
We carry out site surveys and technical assessments to support future works, replacements, and upgrades. Surveys allow us to assess existing installations and provide informed recommendations aligned with operational needs.
The Result
- Ongoing, long-term working relationship
- Reliable nationwide support across multiple locations
- Reduced disruption through planned and reactive works
- Consistent comfort levels for customers and staff
Why Oxford Air Conditioning
Our ability to deliver consistent service, clear communication, and dependable support has established Oxford Air Conditioning as a trusted, regular service partner for Caffè Nero.