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To maintain our high standards of service and customer care we insist that all companies/contractors that work with us must be approved under the Oxford Air Conditioning Safepartner scheme.

Through a rigorous process devised and designed by ourselves, all potential safepartners must firstly show the same values as us and the same dedication to clients.

Secondly they must demonstrate the highest standards of workmanship, customer service and health and safety in all areas of operation.

All engineers are known to us personally and are vetted for the relevant levels of qualifications and skill before they are allowed to work with our clients.

Our scheme provides the necessary training specifically tailored to our clients’ needs.

All contractors are subject to constant evaluation including on-site appraisals and quality checks which helps us re-train relevant engineers where necessary to maintain our highest levels of service.

How our clients benefit is simple

Our efforts not only save you money, they let you focus your energies and time on other projects safe in the knowledge that we have all your air conditioning and refrigeration needs covered.

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RICHARD MITCHELL Head Of Maintenance, Caffe Nero
Oxford Air have worked for Caffe Nero since 2008 and have improved service levels and response times, whilst reducing the number of reactive calls through improved planned maintenance. We have recently asked them to now carry out the maintenance of our estate at a national level for maintenance and all installations.
Oxford Air Conditioning Compliance